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# Letters to the Editor: SM DMV
- URL: https://www.smdp.com/letters-to-the-editor-sm-dmv/
- Published: 2018-09-06T12:00:40.000Z
- Updated: 2024-12-04T14:06:21.000Z
- Author: Editor
- Tags: Letters, Opinion, letters to the editor, #wp, #wp-post, #Import 2025-11-06 12:50

Editor:

Recently, I received the dreaded letter from the Dept. of Motor Vehicles that my driver license was expiring and it was time to renew it.

I spent hours online and reading the many practice tests. I also submitted my renewal application online.

Despite the horrendous publicity about the time it takes to negotiate the DMV, I made an appointment at the Santa Monica office, where I was very pleasantly surprised.

The line for those with appointments was relatively short, and the staff greeting folks were polite and considerate. I received my number quickly and sat in the waiting room. In less than five minutes, I was at a window where my thumbprint was taken and a few questions clarified.

Then, I had my photo taken with no problems and was escorted to the dreaded computer with the test(s). In less than five minutes, I successfully passed the test and was issued my new license.

The staff at SM DMV proved to be helpful, considerate, and each had a sense of humor.

Thank you for turning this into a pleasant and relatively short experience.

Harvey D. Kern

West Los Angeles