Metro announced the launch of its new Safety Hub, a centralized online resource designed to provide riders, employees and the public with information about safety efforts and results across the transit system.
The Safety Hub serves as a comprehensive entry point for information about Metro's public safety initiatives and progress. Developed with significant input from Metro riders and the agency's Public Safety Advisory Council, the hub explains how Metro is working to improve safety across its system, which recorded 305 million boardings in 2025.
The hub will be updated regularly with data on security activity, reported crime, ridership and other key metrics, as well as context to help explain trends and how safety strategies are evolving over time. It also connects users to Metro's Public Safety Dashboard, which provides timely data on security activities, crime demographics, response times and other key statistics.
The dashboard is aligned with Metro's Public Safety Analytics and Bias-Free Policing Policies, reinforcing the agency's commitment to equitable, accountable public safety practices.
"Safety is foundational to everything we do at Metro," said Metro Board Chair Fernando Dutra, also a Whittier City Council member. "The launch of our Safety Hub reflects our commitment to openness and accountability. By making this information readily accessible, we are empowering our riders and the public with a transparent look at our progress and the actions we're taking to build a safer transit system for everyone."
Metro Board Member and Los Angeles County Supervisor Holly J. Mitchell, lead author of the motion to create the data dashboard, emphasized the importance of transparency.
"We cannot ignore the connection between systemic racism and public safety, and we cannot improve what we do not track," Mitchell said. "This furthers our effort to provide the public and our riders with clear insight into how safety data is collected, analyzed and reported to inform outcomes rooted in fairness, equity, and accountability."
Metro CEO Stephanie Wiggins said the hub represents a significant step in strengthening safety and customer confidence.
"Keeping our riders and employees safe is Metro's top priority," Wiggins said.
For more information: www.metro.net/safety-support/
Edited by SMDP Staff