By Daily Press staff
If you want to know how businesses in your neck of the woods rate, the answer is only a few clicks away.
A new feature on the Better Business Bureau’s Web site allows consumers to search for companies based on location.
Now, consumers can research and compare companies in Southern California and narrow down good and bad companies in their own neighborhood. The new feature on the BBB’s Web site allows consumers to search Southern California companies based on their type of business and allows consumers to filter their search by area code, zip code and city.
In addition, consumers have the option to search all companies or only search companies that hold BBB membership.
For example, a consumer shopping for a new car in the city of Los Angeles can now search car dealerships that sell specifically new vehicles. They can then put in their preferred city and in a matter of seconds have 61 BBB company reports at their fingertips. The BBB rates each company’s professional history and customer service record on a scale from A to F, making it quick and easy for consumer’s to check out a company.
Previously, consumers searched BBB reports by individual company name only. You can visit the BBB Web site at www.labbb.org. The site also serves as a tool for consumers who need to file a complaint against a company. Complaints also can be filed through the mail or over the phone to (909) 835-6064.
Originally published in the Santa Monica Daily Press print edition on December 22, 2005. Read the original PDF.