Contrary to the hype in this article (“Digital feedback,” Nov. 20), the city’s Web site is one of the slow-est loading on the face of the earth. I have been trying to pay my utility bill online, as mentioned in Kevin (Herrera’s) article, for four days, to no avail. Their site (http://santa-monica.org/billpay/utility_bill.htm) tells us that it is down for “maintenance.”
In 11 years on the ’net, I have never come across a site that was down this long. City Hall is filled with a bunch of state-of-the-art digital braggarts who have honed their self-promotion skills to the cutting edge!
Digital jeers.
Originally published in the Santa Monica Daily Press print edition on November 24, 2007. Read the original PDF.