By Daily Press staff
Residents and businesses in Santa Monica are now able to pay city utility bills online or by phone using a credit card.
The city of Santa Monica utility bill includes fees for water, sewer, refuse and other city services. The online service is available to anyone with access to the Internet at http://billpay.santa-monica.org. Telephone bill payments are part of the “City Hall on call” 24-hour information source. “City Hall on call” is available at (310) 458-8999 to anyone with a touch-tone phone.
Santa Monica was the first city in the world to offer interactive services to the public online. In 1989, the city offered information, electronic mail and electronic discussion forums. Online forms and transactions, including some online payments, were introduced in 1991. Today, the city Web site offers electronic forms, databases, transactions, information and other services for residents and businesses at http://santa-monica.org.
In order to pay online or by phone, a utility customer will need to provide the account number and the telephone number for that account. Payments may be made with Visa, MasterCard and Discover.
Originally published in the Santa Monica Daily Press print edition on November 19, 2003. Read the original PDF.