The Superior Court of Los Angeles County has added traffic services to CourtHelp, its interactive online tool, allowing residents to look up citations, make payments and complete common traffic-related requests without calling or visiting a courthouse.
The expansion, available at www.LACourt.ca.gov/help, guides users through citation lookup, identifies options based on individual eligibility and helps them complete eligible requests online. The court expects the traffic services to launch Aug. 17, 2026.
"Available with around-the-clock convenience, CourtHelp's expanded traffic capabilities reflect the Court's enduring commitment to expanding public access to justice through technology and innovation," Presiding Judge Sergio C. Tapia II said. "By bringing personalized, conversational traffic services to CourtHelp, the Court is meeting people where they are and making it simpler than ever for court users to find the information they need, understand the options before them, and act on their cases with confidence and without delay."
To search, users type "traffic ticket" into CourtHelp, then enter a citation or driver's license number. If a search returns multiple citations, the tool displays details and lets users choose which to manage. If a citation has not been filed with the court, CourtHelp notifies the user and offers to send an alert once it becomes available.
Once a citation is located, users see a menu of eligible actions that may include paying and closing a ticket, enrolling in a payment plan, submitting a payment for an approved plan, requesting traffic school, making a partial payment, requesting due date, payment or traffic school extensions, and requesting an arraignment hearing. When an option is unavailable, CourtHelp explains why and points to alternatives.
"The expansion of CourtHelp into traffic services, one of the most common ways Angelenos interact with our Court, represents a significant enhancement to CourtHelp and marks another step in the Court's efforts to improve the public's digital experience," Executive Officer/Clerk of Court David W. Slayton said.
CourtHelp is the court's AI-driven virtual assistant, which also helps users register for jury service, find filing instructions and locate courtrooms. The enhancement advances the court's 2025-2028 Strategic Plan.
The Superior Court of Los Angeles County is the largest trial court in the nation, serving almost 10 million people in 36 courthouses. More information is available at www.LACourt.ca.gov.
Edited by SMDP Staff